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Unlock Bootloader

Motorola unlock portal: unlock-your-device-a

You need a Motorola account, platform-tools, and Motorola USB drivers (see Prerequisites).

  1. Power off phone
  2. Hold Power + Volume Down together, then connect USB cable to PC
  3. Screen shows fastboot mode

Verify on PC:

Terminal window
fastboot devices
Terminal window
fastboot oem get_unlock_data

Output is 5 lines, example format:

(bootloader) 0A40040192024205#4C4D3556313230
(bootloader) 30373731363031303332323239#BD00
(bootloader) 8A672BA4746C2CE02328A2AC0C39F95
(bootloader) 1A3E5#1F53280002000000000000000
(bootloader) 0000000

Join them into one continuous string, stripping (bootloader) / INFO prefixes and all spaces:

0A40040192024205#4C4D355631323030373731363031303332323239#BD008A672BA4746C2CE02328A2AC0C39F951A3E5#1F532800020000000000000000000000

On macOS the prefix is INFO instead of (bootloader) — same join rule.

  1. Log in to Motorola unlock site
  2. Paste Device ID into Can my device be unlocked? field
  3. If valid, accept the Legal Agreement and click REQUEST UNLOCK KEY
  4. Key arrives by email (check spam). It is unique to your device.

Summary of agreement: you assume all brick / safety / legal risk, Motorola disclaims liability, carrier approval is your responsibility.

Terminal window
fastboot oem unlock YOUR_UNLOCK_KEY

Confirm on-device with Volume / Power keys. Phone wipes and reboots.

Verify:

Terminal window
fastboot oem device-info
# look for: Device unlocked: true
  • Not unlockable: carrier-locked XT2407 variants return invalid Device ID. Cannot proceed — do not use bypass tools from random Telegram channels.
  • No device in fastboot: reinstall Motorola drivers, try USB 2.0 port, different cable.
  • No email: wait 30 min, check spam, re-request. Key is tied to Motorola account email.
  • Stuck after unlock: boot to system once and complete setup before flashing. This avoids encryption / slot issues.